Group Information Package

What to Communicate to?

Parents

There is an element of risk involved and although supervision is provided, their child will not be supervised at all times.  Neither you, the school or Rabbit Hill is guaranteeing an injury-free activity. 

WHAT TO BRING ON YOUR VISIT

Students 

Let students know about on hill safety including Alpine Responsibility Code and proper lift usage.  Reckless behavior both ON and OFF the hill will not be tolerated.  

Alpine Responsibility Code

Rabbit Hill Snow Resort

Let us know if there are changes in attendance, arrival time, etc.  We understand events happen, so please let us know 24 hours in advance if needing to change or cancel your trip. You can contact Cheryl at [email protected] or by calling us at 780-955-2440 ext 24.

What to Bring?

• Warm Clothing: snow pants, warm coat, waterproof mitts, buff or mask. NO long scarves. 

What to Wear

• Lunch or lunch money. View our menu here (this menu is subject to change)
• Medicines, if required.
• Students, teachers, and volunteers are welcome to bring their own gear. (Helmets must be for snow sports. No bike or hockey helmets, please)

We cannot accommodate large bags, please limit the size of bags.  Students are not encouraged to ‘hangout’ inside, so they do not need games, books, or electronic devices. NO school textbooks please.

What can Teachers and Parent Volunteers do?

Please remember our staff are here to help and are trying to support you as best they can. 

Inside

• Limit the time students spent inside the lodge to 20 minutes. 
• One Supervisor will need to stay in the lodge to ensure students DO NOT wander in the lodge, and to maintain a clean zone.
• Rental Shop – help with tying and buckling boots.

Outside

• Teachers and Parent volunteers are encouraged to ride with the students and help them adhere to the Alpine Responsibility Code.
• Know and understand lift ticket symbols. Monitor lift passes and make sure students are not riding outside their designated area. 
• Please stay out of the teaching zone while students are receiving their lessons. Go ride and take the time to enjoy the hill while students are in their lessons. If you don’t ski or snowboard, the deck is a great place to watch the students.

Rental Shop

1. Please make sure students do not have a hairstyle that will affect the fit of the helmet (ie. A bun, ponytail, headband, barrettes, etc.)
2. Only helmets approved for Skiing/Snowboarding will be allowed. No bike or hockey helmets, please.
3. Once entering the Rental Shop students will stop at the ‘stop sign’.
4. When it’s their turn, the student will give their name and school to either a Rabbit Hill Staff or a Supervisor from your school.
5. Measurements required for rental equipment will be taken at this time.
6. The student will receive a printed copy to give to the ski & snowboard technicians.
7. Rabbit Hill Staff will then give the student rental boots. The student will continue to the boot benches. Supervisor and volunteer help will be essential in this area.
8. After the boots have been buckled/laced correctly, the student will place their shoes/toques on the designated shelves.
9. They will then proceed to receive a helmet.
10. Next a technician use the measurement information and get them skis or a snowboard.
11. The student can proceed outside to their lessons.
12. Highly recommended that there be a volunteer at the exit door writing down ski/snowboard numbers on the lift tickets. This will help students find their gear later on in the day.

Snow School – Lesson Time

1. When students have their gear on and are ready outside, they will head toward the Snow School sign.
2. They be directed by our Snow School staff to the appropriate area to be assessed.
3. Group lesson times are based on when the students arrive on snow with their gear.
4. Students will be grouped with other students that have similar skill levels. If you have several visits booked, the groups may vary every time. 
5. Lesson length may be up to 1 hour but will vary depending on ability level. Experienced students may have shorter lessons.
6. After the lesson, students will be informed which runs and lifts they can use that day. The symbols on their lift ticket will be punched accordingly. 
7. Call Back – if a student has been assessed to be a proficient rider then they may be asked to come back for their lesson at a later time. The time will be written on their lift ticket, so please ensure the students understand that they must return for their lessons. For the safety of your students, until they complete their lesson, some may be restricted to the areas they are allowed to ride.
8. Adaptive Lessons – Some of our Rabbit Hill instructors have been certified to deliver Cognitive and ASD lessons. We aim for these lessons happen at 11:30am, however sometimes it is later in the day. We find that these students do best with a reduced crowd so we will provide Adaptive Lessons once the majority of students have completed their group lessons. Please plan the arrival of these students with this in mind.  Please contact Cheryl in Group Services for more information on these lessons.

Terrain Park

A Terrain Park is an area with man-made and natural terrain including boxes, rails, jumps, and obstacles for EXPERIENCED skiers and boarders.  In the best interest of our guests, we have identified this area as EXPERT TERRAIN ONLY.  To give school groups additional control, we have made it off limits to all school groups without consent of the head group supervisor.  It is our recommendation that permission only be given to advanced skiers and boarders.  Please select your Park Policy.

Park Policy

At Rabbit Hill, we have 3 Terrain Parks and a Cross Track that vary in difficulty, and we will work with you to determine the best access options for the safety your group.

Park Policy Options:

• No Park:  your group does not give students access in any of the terrain parks. 
• We (Rabbit Hill) Assess:  You require student skills to be assessed by Rabbit Hill Park staff before being allowed in the Route 27 or Grom (River Run) Park and the Cross Track. This not part of the student’s Snow School Lesson.
  • Rabbit Hill Park staff run park assessments every hour, on the hour starting at 11am at the entrance to the main park.
  • Once students have been assessed by Rabbit Hill staff, they will receive a unique mark on their lift ticket signifying they have been allowed access to the Grom (River Run) and Route 27 Parks.

NOTES

• Helmets are mandatory in the Terrain Park.
• Championship Park is off limits to all schools. NO EXCEPTIONS.
• Meeting Place for Park Assessments will be at the Terrain Park. Either at the Temp Park on Bunny Hill or top of Route 27, whichever is available at the time of your visit.
• A new Park Assessment is required for each visit.

If you are allowing access to the Terrain Parks, we recommend one of the accompanying supervisors be in the area. We patrol the Park on a regular basis but, as is the case with the rest of the Ski Area, direct supervision of your students after their lesson is the accompanying supervisor’s responsibility.